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About AskMN

What Is AskMN?

AskMN is a live interactive chat service that allows you to converse with a librarian in real time. A librarian is available 24/7 to answer questions and direct you to various websites if needed. A normal session lasts 5-20 minutes. It can take several minutes for the librarian to search and send you an answer.

The librarian may ask you questions to get a better understanding of what you need. He or she may offer to follow up by email if your question requires further in-depth research or assistance. The librarian will then have the opportunity to refer you to print and local resources, as well as subject specialists who may not be available during the live session. Follow-up replies by email can be expected within 72 hours.

Libraries and media centers interested in learning more about AskMN please see our Frequently Asked Questions.

Can Anyone Use This Service?

This service is intended to answer questions from Minnesota residents and students only. If you are outside of Minnesota and you want to ask a question, you will need to enter the barcode number on the back of your Minnesota public library card. If you do not have a Minnesota public library card, please contact your local public library directly.

How Can Libraries Participate?

Participating in AskMN provides many benefits to your library. Learn how your library can participate in AskMN.

Accessibility

Do you have a visual impairment or other print limitation? Please use our partner site, InfoEyes.org.

Funding

AskMN is brought to you by Minitex and participating Minnesota libraries.